Processing Activity | Subject Matter | Duration of Processing | Nature and Purpose of Processing | Type of Personal Data | Categories of Data Subject |
---|---|---|---|---|---|
Contractual Agreements | Client | The duration of the agreement contract plus twelve months. | To maintain a contract with the client for services. | a) Identity b) Contact | Collection, Access by Account Manager and Accounts Department, and Storage. |
Contractual Agreements Invoicing and Finance | Client | The duration of the agreement contract plus six years. | Legal obligation to retain financial records for six years. | a) Identity b) Contact c) Financial | Collection, Access by Accounts Department, and Storage. |
Support Requests | Client | The duration of the agreement contract plus six months. | Ensure requests are handled and maintain support for services. | a) Identity b) Contact c) Technical | Collection, Access by ITSM and Development Departments, and Storage. |
Google Analytics Reporting | Website User | The duration of the user's session.1 | To monitor the performance of the website and marketing. | a) Profile b) Usage c) Technical | Accessed by Marketing Department |
Cookies | Website User | Various.2 | To monitor the performance of the website and ensure website features function correctly (e.g. logins) | a) Identity b) Usage c) Contact | Transmission. |
Account Creation and Two Factor Authentication | Website User | The duration of the agreement contract or access to the iB Analytics platform. | To provide access to the platform and maintain services. | a) Identity b) Contact c) Profile | Collection, Access by Development Department, and Storage. |
Feature Announcements and Marketing | Website User | The duration of the agreement contract or access to the iB Analytics platform. | To provide information regarding new features and changes to the website. | a) Identity b) Contact c) Profile | Collection, Access by Marketing Department, and Storage. |